Know What's Below

811 Call Before You Dig

Call Before You Dig!


Taste & Odor Event-May 2016

Greenwood CPW water customers may notice an unusual taste and odor in the drinking water over the next couple of weeks.  Seasonally, during this time of year, algae growing in Lake Greenwood will produce organic compounds that will cause taste and odor in the drinking water.  The water will have an earthy or musty taste and odor but the water is still safe to drink.  Powdered activated carbon is added to the lake water in sufficient amounts to remove the organic compounds that cause the taste and odor.  Greenwood CPW works diligently around the clock to maintain excellent water quality that exceeds federal and state drinking water standards.  Please report any unusual water quality concerns you may have and thank you for your patience during this event.


CPW Cares!

The CPW has set up a fund called "CPW Cares" which allows you to make contributions to help people in the Greenwood community who are having trouble paying their utility bills. Click here for more information.




Welcome to the Commissioners of Public Works in Greenwood, SC!

Our mission is to provide clean water, efficient burning natural gas, and dependable electricity service to the businesses and citizens of Greenwood at the lowest possible cost.


The next CPW bid opening/meeting:

The next board meeting of the Commissioners of Public Works will be Thursday, July 14, 2016 at 10:00am.


Looking for more information on your sewer bill?
Please visit Greenwood Metro


Greenwood CPW News

Identity Theft Protection Tips

Identity theft is a crime in which an impostor obtains key pieces of personal identifying information (PII) such as Social Security numbers and driver's license numbers and uses them for their own personal gain. It can start with lost or stolen wallets, stolen mail, a data breach, computer virus, “phishing” scams, or paper documents thrown out by you or a business in a trash container.

How can I minimize my risk of becoming an identity theft victim?

As consumers, you have little ability to stop or prevent identity theft. However, there are some positive steps to take which will decrease your risk.

Don’t give out your SSN unnecessarily (only for tax reasons, credit or verified employment.) Before providing personal identifiers, know how it will be used and if it will be shared.

Use a cross-cut shredder to dispose of documents with personal information. Also, use a specialized gel pen when writing out checks.

STRENGTHEN PASSWORDS- Should be more than 8 characters in length, contain both capital & lowercase letters and either one number or non-alphabetic character. Use of non-dictionary words is also recommended-such as an acronym that you can remember. Avoid using children, spouse or pet names as they are the easiest to find out.

HANDLE PERSONAL IDENTIFICATION INFORMATION WITH CARE- NEVER share your personal information, including birthday, Social Security number or banking account information. Use a cross-cut shredder to dispose of documents with personal information. Use firewall software to protect your computer information and keep virus and spyware software programs up to date on your computer.

READ CREDIT REPORTS ANNUALLY – Reduce the number of preapproved credit card offers you receive by calling 888-5OPT-OUT (888-567-8688). Know your billing cycles and contact creditors when bills fail to show up. Review bank and credit card statements carefully for any unusual activity. Password protect your financial accounts with a strong password-never use the same password for your accounts. Order your free annual credit reports online at for by calling 877-322-8228 and look over your information for any strange or unfamiliar accounts/activity. You can also freeze your credit report – for more information go to

EMPTY YOUR PURSE/WALLET – Don’t carry any credit cards or other personal id that are not necessary and never carry your social security card with you

DISCUSSS TIPS WITH FRIENDS/FAMILY- Talk about and discuss these tips as well as others with family and friends and be aware of scams and/or other fraudulent activities around your area, especially that target the elderly family members and friends


What can I do to protect myself against fraud?

Never wire money to someone you don’t know – regardless of the situation. Once you wire money, you cannot get it back.

What can I do to protect myself against fraud?


Never wire money to someone you don’t know – regardless of the situation. Once you wire money, you cannot get it back.

Do not accept offers from anyone, including those claiming to be CPW employees, to pay your bill or provide any other service for a fee.

Don’t assume the name and number on your caller ID are legitimate. Caller IDs can be spoofed.

Do not click links or call numbers that appear in unexpected emails or texts – especially those asking for your account information. If you click on a link, your computer could become infected with malware, including viruses that can steal your information and ruin your computer.

Occasionally, CPW MAY call you to discuss your account. If we do, we will provide you with information that only you and CPW would know in order to validate that our call is legitimate. If, after receiving the information, you are uncomfortable providing personal information by phone, or if you believe the call is a scam, hang up and call the company directly at 864- 942-8100.

CPW customers who have delinquent accounts receive multiple notifications from the company prior to service disconnection CPW will never give a single notification one hour before disconnection.

CPW never asks or requires customers who have delinquent accounts to purchase a prepaid debit card to avoid service disconnection. Customers can make payments online, by phone, by automatic bank draft, by mail or in person.

If you’re concerned there may really be a problem with your services, contact CPW by calling the number listed on your monthly bill.

Utilities – How to report fraudulent utility charges and accounts

Contact the utility or service provider- close the account that the identity thief opened Contact your State Public Utility Commission for additional help - 1-803-896-5100

Utilities – How to report fraudulent utility charges and accounts

Contact the utility or service provider- close the account that the identity thief opened Contact your State Public Utility Commission for additional help - 1-803-896-5100

CPW continuing transition to newer, technologies

Following a trend sweeping public utilities, Greenwood Commissioners of Public Works awarded a bid to bring in a new server and software licensing Thursday.


The system allows the utility to read electric, water and gas meters within city limits from the city office, located off Court Avenue in Uptown.


"This is the project that we began with the Tantalus meter reading system, whereby we will be able to read meters inside the city limits from inside the office as well as perform some connects and disconnects from inside the office," CPW Manager Steve Reeves said.


The upgrade comes from advances to meter reading technology in the industry to move toward electronic radio transmission, which essentially provides remote and wireless reading.

The new server and licensing has a price tag of about $114,000 and can also handle turning service on and off remotely, which will be electric meters exclusively in CPW's case on this particular server.


The server also requires meter upgrades throughout the system to enable communication between the meters and server. CPW has been replacing its meters without the capability.

CPW also opened bids for new meters and radio transmitters, which range in price from about $71 to about $1,300 for the meters with the transmitters hovering at about $49 and $80.

In other business:


-- Reeves said Brandon Lewis, a CPW employee at the water treatment plant, has been in Columbia assisting with treatment options to deliver water to those affected by the flood.


-- The commissioners awarded the flooring replacement project at the water treatment plant to Industrial Safety Coatings of Greenville in the amount of $33,230.


-- The commissioners bypassed the bid process and approved the purchase of a meter that measures electrophoretic mobility and zeta potential, to replace its 30-year-old predecessor at the wastewater treatment plant for about $14,000.


-- CPW adopted an updated rate schedule, which will not result in any rate changes, but change some wording in the rate tariff as recommended by staff.


-- Bids were opened for a high-service pump overhaul with bids ranging from about $8,000 to about $55,000.


-- Bids were opened for a mini excavator for the gas department, ranging from about $59,000 to about $69,000.


-- One bid was received in the amount of about $61,000 for Microsoft license renewal for all desktops for three years from state contract holder CDW-Government, which chased off other bidders since the company had the contract.


-- Commissioners also received two bids for the purchase of a network switch for about $43,000 and about $47,000.


-- The final bid opening came from two suppliers in the region for a postage machine, including apparent low bidder Major Business Machines Inc. of Greenville in the amount of $14,400. Staff will review the bids and make recommendations at the next meeting.




Children and a woman draw water from a treatment system hooked up on the back of the truck of CPW water treatment plant employee Brandon Lewis, who has been in Columbia helping with treatment options to deliver water for those impacted by the recent flood.



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